Product Details
Category - Non Fiction / Business & Economics
Format - Hardcover
Condition - Like New
Listed - A year ago
Ships From - Florida
Est. Publication Date - Jan 2008
Overview
Human Sigma: Managing the Employee-Customer Encounter
ISBN: 9781595620163
Publisher Description
The groundbreaking methodology Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and service. In the face of widespread perceptions of abysmal cus...
Read more
Tags
