Product Details
Seller Description
Purchased for work through eBay. It’s marked up from previous owner. Has a tear in the front (see pics)
Overview
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The C...
Read more
Tags
Be the first one to review
Review the book today!