Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - New

Listed - 3 years ago

Views - 10

Wishes - 1

Ships From - Iowa

Est. Publication Date - Jun 1998

Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

Publisher Description

A nationally syndicated columnist and sales trainer shows how to convert "satisfied" customers into "loyal" customers. Includes real-world techniques, helpful checklists, inspiring stories, and though...