Category - Non Fiction / Business & Economics

Format - Hardcover

Condition - Like New

Listed - 2 months ago

Views - 2

Ships From - Puerto Rico

Est. Publication Date - Jan 2004

If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently

Publisher Description

Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he ...